Account and trust
Contact support
Open the Help & support menu and send a message through the public contact page.
Last updated: 2026-10-09
Use Help & support to find documentation or contact CloudTally about pricing, onboarding or support. The contact option opens the public contact page in a new tab.
Open the help menu
- Select Help & support near the bottom of the CloudTally sidebar.
- Choose Documentation to browse the guides, or Contact support to open Contact us.
You can also open the contact page directly.
Send a message
On the public Contact us page:
- Enter your Name and Email.
- Add a Subject that describes the question.
- In Message, describe what you were trying to do and what you saw. Do not include passwords, API tokens or other credentials.
- Select Send message.
For an account-specific question, write from your registered email address. The page also offers a direct email link if you prefer email. CloudTally uses the details you provide to respond to your message; see the Privacy policy.
Related guides
- Manage Hetzner projects and data sync — Check sync health and token rotation.
- Plans, billing, and the 21-day trial — Review subscription and invoice questions.